Sketchnotes: UXPA-UK Global Accessibility Awareness Day

Accessibility is an essential part of good design and user experience. It is important for UX practitioners like us to recognise that people access products and services with diverse abilities, needs and context. May 9th marks the Global Accessibility Awareness Day (GAAD) and the UXPA UK is proud to participate in this global initiative; bringing accessibility closer to the UX practice. Source: UXPA-UK

How to move beyond the touch screen for a better accessibility of mobile and tablet native applications, by  Fabien Marry

Abstract: For many with different abilities, using a smartphone or a tablet through their touch screen can be difficult. We will see why and how to make your native apps more accessible. We’ll start with pitfalls to avoid and simple steps with great results. Then we’ll see how to tap into the powerful built-in accessibility systems that allow you to make your app usable by wheelchair controls or that turn your graphical user interface into an auditory user interface. Source: UXPA-UK

Sketchnotes from UXPA Global Accessibility Awareness Day, 2013

BBC Olympics: An accessibility case study, by Alistair Duggin

Abstract: How do you make a website as ambitious as the BBC Olympics accessible? This presentation shares the challenges faced, approaches used and lessons learned. Source: UXPA-UK

Sketchnotes from UXPA Global Accessibility Awareness Day, 2013

Inspiring Diverse UX Panel, facilitated by Veronika Jermolina involving Andre Louis and Abdi Gas

Abstract: When you meet someone who experiences the world differently, the way you design products and services changes forever. We would like to introduce to you the people who’ve inspired us with their stories, challenges and techniques they have adopted to navigate designs which have not taken their needs into consideration. How does someone experience the world when they can’t see, can’t hear or rely on other assistive technologies? Source: UXPA-UK

Sketchnotes from UXPA-UK GAAD event panel

Sketchnotes from this event can also be found on Flickr: http://www.flickr.com/photos/makaylalewis/sets/72157633462127160/with/8724809089/

More information on the GAAD event can be found at http://uxpa-uk-may2013-eorg.eventbrite.com/

©ALL RIGHTS RESERVED.

These photographs are presented here for viewing purposes ONLY. They are NOT royalty free images and may not be used for commercial or private use. Any such use of these images is strictly prohibited. Specifically, these images may not be copied, manipulated, be reproduced by any other means nor sold without prior written consent by the author.

Making events accessible web resource by Scie

Access is the same for non-disabled people as disabled people. You wouldn’t hold a meeting on the 10th floor with no lifts, or where there was nowhere to sit, or in pitch blackness or even where all documents were given out in Braille.

Last year I consulted on a Social Care Institute for Excellence (Scie) web resource project. I predominately looked at the usability of the access-wiki website however my personal/research experience of accessibility was also put forward. As a result of this and other work [1] Scie have recently launched a Making events accessible web resource (it is no longer referred to as a wiki) . The aim of the web resource is to help people plan events and meetings within the social care field that are accessible to people who use services. However I feel the findings presented within the web resource should be considered by all event organisers. The Making events accessible resource can be found here: http://www.scie.org.uk/publications/accessibleevents/index.asp
Screenshot of Making Events Accessible: Choosing a Venue webpage
Screenshot of Making Events Accessible: Choosing a Venue webpage - http://www.scie.org.uk/publications/accessibleevents/choosingavenue/index.asp

[1] This resource was written by Fran Branfield from the suggestions and comments made by people who use services on SCIE’s access-wiki website. The web access-wiki was usability and accessibility tested by consultants which in turn affected the delivery of the final resource.

British Sign Language (BSL) Resource for Learners

BSL resource logoRecently I came across a brilliant American Sign Language (ASL) resource by Glenda Hampton Anderson, as a result I searched for a similar resource related to British Sign Language (BSL) and did not find anything as comprehensive.

I’ve been a BSL learner for last 2 years and I’m in the process of completing a Level 2 BSL certificate at hfals. During this time I have gathered a comprehensive list of BSL resources that I will now share with new, current or future BSL learners, which I hope you will find useful.

This resource will cover BSL websites related to: information, news, mobile apps, TV, events, dictionaries, books and Twitter.

Last update: 21 March 2012, 13:36.

Information

News

Dictionaries

Mobile and Apps

TV

Events

Books

Other

Twitter

  • List coming soon…

#csun12 Twitter statistics and content analysis by @maccymacx

Chart showing #csun12 hashtag between 27/02-03/03/2012Over the next couple of days I plan to upload Twitter statistics and content analysis for 27th Annual International Technology and Persons with Disabilities Conference (CSUN’12). To do this I will be using #csun12 hashtag from Monday 27th February to Saturday 3rd March 2012.

— Data correct as of 03/02/2012 at 08:39PST.

Total tweets:

4,880 including retweets and @ mentions (see graph on right)

Associated hashtags

#csun12, #a11y, #perfecta11y, #wacol, #accessibility, #a11ysociety, #accessgrade, #gerijewell, #etext,

#bs8878, #ipad, #newblack, #w3c, #blind, #csun2012, #socialmedia, #ibm, #html5, #tweetup, #accessibilité,

#ixd, #619, #mobile, #windows, #techcomm, #ios, #braille, #bsi, #road2csun, #aac, #apps, #adobe, #web,

#html5a11y, #accessu, #autism, #kinect, #twitter, #aria, #webable, #twitpix, #video, #awesome, #axs,

#inclusivetlc, #assistivetechnology, #sandiego, #media, #disabilities, #tobii, #ipad2, #slpeeps, #disability,

#android, #tapit, #csun13, #spedchat, #wcag, #windows8, #moodle, #longdesc, #oi_vote, #blindness,

#description, #epub, #microsoft, #newtwitter, #ipad3, #205, #accessiweb, #seo, #html, #csunsocial,

#csuntweetup, #deaf, #webdev, #edtechbc, #technology, #win8, #usability, #a11yla, #pdf, #aphasia,

#apraxia, #assistive, #ally, #windoweyes, #road2csun, #olderixd, #cost, #eowg, #petition

Tweet Locations:

  • USA
  • Canada
  • France
  • UK
  • Germany

Key communities tweeting:

  • Technology
  • Bloggers
  • Students
  • Engineers
  • News
  • Politics

Sentiment analysis

  • 25% positive sentiments
  • 1% negative sentiments
  • 74% neutral sentiments

Gender

  • 82% male
  • 18% female

Top 3 Retweets

  1. RT @maccymacx: WCAG 2.0 success criteria: keyboard accessible Facebook 14%, LinkedIn 29%, Youtube 0%, Google Plus 0% and Twitter 0%. #CSUN12
  2. RT @SeroTalk: All of the @serotalk Podcast interviews from #csun12 are now available on SPN Radio available from the front page of iBlin …
  3. RT @gwmicro: #CSUN12 Window-Eyes and Windows 8 Presentation now available online:http://t.co/DgRqeINo

Top 10 tweeters:

  1. @maccymacx
  2. @yahooaccess
  3. @jennison
  4. @dboudreau
  5. @goodwitch
  6. @webaxe
  7. @slewth
  8. @mpaciello
  9. @karlgroves
  10. @blindbargains

Other twitter users include:

@leoniewatson @pauljadam @iheni @joedolson @scenariogirl @a11ymedia @whitneyq @ppatel @serotalk

@jared_w_smith @aseanidpp @graceapp @a11yconf @oliviernourry @mike107designs @lflegal @wahlbin

@stcaccess @nethermind @gba11yday @dennisl @canadian_diva @easychirp @csuncod @wendyabc

@johnfoliot @terrillthompson @stevefaulkner @pyyhkala @googleaccess @vick08 @gwmicro @charjtf

@dbo75 @clydewii @accesssandiego @uxprinciples @hanshillen @sinabahram @mongoose_q @msftenable

@kelsmith @christiane @mactoph @ladymoonan @chadleaman @samuelsirois @looktel @ibmaccess

@gbla11yday @mikecalvo @jesse_a11y @mediaaccessaus @lordjeff @accessforall @webaim

@marcoinenglish @salesforce @kmactane @audaciouslife @martinlittler @arigaud_pro @accessibledaisy

@jfc3 @mollydotcom @robert_sinclair @hkramer99 @dequesystems @knowbility @feather @senderogps

@ricky_enger @berkeleyblink @web @marcozehe @leonie_watson @vincent45nord @paciellogroup

@pooja_nahata @kevinchao89 @lisamareedom @jage9 @cptvitamin @jonhassell @sallycain @nfb_voice

@swimsy @mattmay @sonnentuete

Analysis of final day of conference (2/03/2012)

Tweets:

  • 998 tweets generated
  • 480 original tweets
  • 81 @ mentions
  • 437 retweets
  • 861,444 impressions reaching an audience of 258,898 followers

Top 3 by number of impressions:

  1. @maccymacx: 57.460
  2. @mpaciello: 41,580
  3. @cindyii: 41,447

Top 10 by number of tweets in last 24hrs:

  1. @maccymacx: 68
  2. @slewth: 47
  3. @kmactane: 31

5-stage process for social media change at #CSUN12

Interview Participant Using Social Media and Assistive Technology
Interview/observation participant using social media and assistive technology

Short Title: aOSN-cp model to assist social media change

Strap line: An aOSN-cp model to support online social network users with cerebral palsy when providers introduce change.

Conference: 27th Annual International Technology and Persons with Disabilities Conference (CSUN’12)

Type: Lecture | Session Length: 60 minutes

Date/Time: Friday, March 2, 2012 – 4:20 PM PST

Location: Madeleine CD, 3rd Floor

Session webpage: http://bit.ly/MakaylaLewis-CSUN12

Internet use in the United Kingdom is almost the highest in Europe, with over 65% of households accessing the Internet […]. Forty-nine percent of these users are using online social networks (OSNs) like Facebook, Twitter, Bebo and YouTube and are now making over 24 million visits a month [1, 2, 3]. Nevertheless, OSNs are often directed at people without disabilities. Existing human-computer interaction (HCI) literature suggests that OSNs have the potential to help people with cerebral palsy (cp) to overcome their mobility, access and communication limitations to enable communication independence [4, 5]. As conventional communication methods like face-to-face communication, telephone communication and text message communication are often difficult to use and can limit the opportunities for these users to engage in successful socialization […]. Therefore people with cp often see online communication especially OSNs as an attractive alternative [5, 6]. In spite of this, there have been no studies that solely look at OSN experiences and challenges faced among users with cp. The goal of this research was to address this gap in the research to make this community visible.

An exploratory interview study was carried out. The study explored the experiences and challenges faced when users with cerebral palsy use OSNs. Fourteen semi-structured interviews were carried out consisting of participants with different types of cp. The study found, among other factors, that abrupt and frequently changing online social networks slowed down and or prevented use [4]. For example during September 2011 Facebook.com introduced three functional changes that included a revamped friend lists, real-time news ticker and a subscribe button. Subsequently during the following month further changes that included a major overhaul of user profiles, new applications for playing music and watching videos were deployed. Such changes often affect assistive technology resulting in users relearning the number of clicks when using switches, making interacting with OSNs time-consuming. In spite of this, the study also identified that the technology is a vital way for users with cp to communicate with friends and family and would continue to play a key role within their lives.

To further explore the affects of abrupt and frequent changing OSNs a longitudinal web 2.0 monitoring and analysis study was carried out. The study identified how OSN Twitter.com changes, specially # Old Twitter to # New Twitter, are introduced, their affect on users, and the factors that encourage change acceptance and non-acceptance. More than 950,000 tweets mentioning #(hashtag) New Twitter were posted between September 2010 to February 2011, however the 60-minute lecturer will focus on 600 tweets from key discrete occasions: peaks. The results of the study were used alongside common change management approaches and theories to develop an innovative 5-stage process for online social network change (aOSNcp) for OSN change agents to follow. The process defines the requirements for successful online social network change including the OSN change agent responsibilities before, during and after the change.

The lecture will summarize the exploratory interview study; introduce the key inhibiting factor and the examination of New Twitter; and present the aOSN-cp process as a method to assist online social network providers during user interface change process without alienating users with cp. A video of Makayla’s lightning talk “Developing a 5-stage process for online social network change: a focus on users with cerebral palsy” at January’s Web Accessibility London meetup has been made available to summarize this lecture.

[vimeo http://vimeo.com/37237102]

References

[1] eNation reports – Social networking sites lock out disabled users – AbilityNet. Available: http://www.abilitynet.org.uk/enation85 [1/28/2011, 2011].

[2] DUTTON, W.H., HELSPER, E.J. and GERBER, M.M., 2009. The internet in Britain: 2009. Oxford Internet Institute.

[3] OFFICE FOR NATIONAL STATISTICS, 2009. Internet Access 2008 Households and Individuals. Office for National Statistics.

[4] LEWIS, M., 2010. Cerebral palsy and online social networks, Proceedings of the 12th international ACM SIGACCESS conference on Computers and accessibility, 2010, ACM, pp. 243-244.

[5] BALLIN, L. and BALANDIN, S., 2007. An exploration of loneliness: Communication and the social networks of older people with cerebral palsy. Journal of Intellectual and Developmental Disability, 32(4), pp. 315-326.

[6] DOBRANSKY, K. and HARGITTAI, E., 2006. The disability divide in Internet access and use. Information, Communication & Society, 9(3), pp. 313-334.

[7] THOMAS, D.R., 2006. A general inductive approach for analyzing qualitative evaluation data. American Journal of Evaluation, 27(2), pp. 237.

Contributing to #BBCOuch! Talk Show #72: Social Media [Audio]

Last month I contributed to a podcast by BBC Ouch! a talk show that discussed how disabled people (including my research population: cerebral palsy) use social media:

How are disabled people using social media? we’re joined by uber tweeter, Facebooker and campaigning blogger Lisa Egan; startup internet businessman Martin Sibley; and PhD student Makayla Lewis who is researching accessibility of social media for people with cerebral palsy. – http://www.bbc.co.uk/blogs/ouch/2011/06/ouch_talk_show_72_social_media.html

Recording at BBC Broadcasting House was an enjoyable and insightful experience, and I hope you find the podcast useful:

Note: 37.43min podcast also includes other BBC Ouch! items

Download: .mp3 at http://downloads.bbc.co.uk/podcasts/radio/ouch/ouch_20110628-0915a.mp3 or .rtf transcript at  http://www.bbc.co.uk/ouch/podcast/transcripts_2011/ouch_talk_show_transcript_ep72.rtf

p.s. as you listen to/read this blog I have still not listened to it, too nervous 🙂 

Spotted @ #Interactivism

Group picture
Spotted - winner of the Gransnet prize. Photo taken by @sunfirejazz - http://flic.kr/p/9UKVyX

On 17-18 June 2011 seven people came together at a 2 day accessibility hack event to work on “Spotted” an android app directed at the older population. The team consisted of Lucy (Gransnet member), @sunfirejazz (Google Developer), @maccymacx, Joe,  @francisclarke  and the idea owners Denise from @EnabledBy and Alison from @PeskyPeople. The project was culmination of two ideas On the go and Accessify Place that were concerned with how a wide range of people experience difficulties accessing everyday goods, services & venues. The motivation for the app was centred around our aging population (2033 23% of the UK will be aged 65+ and 5% will be 85+ additionally there are currently 10 million disabled people and 5million are over 65+ and 40% of which have experienced access difficulties in the last 12 months*). Spotted provides a solution by allowing older people and people living with disabilities to share public examples of good/bad design/access of goods, services and venues through the use of photos and or text descriptions. These are then categorized as Love, Hate and Spotted and then sent to Enabled By Design (for products) and GoGenie (for services and venues). The idea also identified carers, friends and family of older people, people living with disabilities and people with an interest in inclusive design as secondary contributors.

Proof of Concept hand drawn of flipchart
Proof of concept and UI design

During the two-day hack the team produced a Proof of concept (photo above), Interactive Mockup (video above) and a working prototype (video below), all of which was tested by our GransNet member Lucy.

At the end of the hack Denise and @sunfirejazz presented Spotted to Interactivism attendees (see slides below) and as a result we WON the Interactivism Granset Prize 🙂

*All stats offered was gathered by Denise from @EnabledBy.

Inside #NewTwitter at #HCID2011

The affects of changing social networks on people with motor disabilities


When: 19 April 2011 at 1PM – 1.40pm

Where: HCID Open Day 2011 at City University London

Free tickets: http://www.eventbrite.com/event/1365743977/estw

Today, social networking websites like Facebook, MySpace and Twitter have emerged as leaders and draw in hundreds of millions of international users. In the UK 49% of Internet users are using social networks however these websites are often directed at persons without disabilities. Existing HCI literature suggests that social networks have the potential to help people with cerebral palsy to overcome their mobility, access and communication limitations to enable communication independence.

Considering an exploratory interview study that explored the experiences and challenges faced when people with cerebral palsy use social networks (see: http://portal.acm.org/citation.cfm?id=1878852 for ASSETS’10 paper). It identified that abrupt and frequently changing social networks were the most challenging often slowed down or prevented use. Such changes can often affect assistive technology resulting in users re-learning the number of clicks when using switches. Statements like :

“Carer: with the switch she knows how many times she is going to click and press there and there … they are changing she has to learn new … it makes time slow because they keep changing. User: yes” which are often reported by users and reiterated by their carers.

These issues often make interacting with social networks time-consuming. In spite of this, the study recognized social networks as a vital way for these people to communicate and would continue to play a crucial role within their lives. To further explore the effects of abrupt and frequent change within social networks a qualitative study that explored Twitter.com change approach from #OldTwitter to #NewTwitter was carried out. Almost 1 million tweets mentioning #NewTwitter were posted between September 2010 to February 2011. However this presentation will focus on the pilot study that analyzed 600 tweets based on discrete occasions. The study identified the change approach used by Twitter.com, global peaks, moreover the change acceptance among its users, together with positive and negative aspects of #NewTwitter. The findings from the pilot study formed the basis for a main study were a further 18,100 tweets were examined. The purpose of this research is to develop a change approach for social networks that has minimal affect on users with cerebral palsy.

During the presentation Makayla Lewis will briefly provide a background of her PhD research; findings from exploratory interview study; social media monitoring tools; the role of the qualitative analysis approaches and software and pilot study findings. She will end the presentation by listing solutions to challenges faced when researching users with motor impairments.

[List] 2011 Web Accessibility Seminars, Events & Conferences in the UK

a11yLDN attendees in main presentation room

On 3rd February a twitter question was asked by @webconscious:

Know of any Internet related accessibility events/exhibitions in UK 2011? (see original tweet: http://twitter.com/#!/webconscious/status/33204117027426304)

This tweet was subsequently circulated to a few #a11y people including @peskypeople who in turn asked me if I knew of any other events besides a11yLDN. At the time I was about to start my BSL class I was rather distracted and I couldn’t think of any. However, I returned to the conversation the next day were it appeared to conclude that there were only one UK based accessibility event occurring this year (as illustrated by a tweet by @peskypeople http://twitter.com/#!/peskypeople/status/33579158160277504). Feeling rather concerned by this I carried out some research, and so far I’ve found the following seminars, events and conferences*:

*please contact organisers for availability and fees

As of today the list is rather small, so I plan to update this post throughout 2011 with UK accessibility seminars, events and conferences as I come across them. However if any of my readers know of any other seminars, events or conferences please leave details in the comment section below.