CHI2013 write(sketch)-up

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I recently attended CHI2013 (SIGCHI Conference on Human Factors in Computing Systems) and like a lot of attendees I decided to blog my experiences. I originally began a rather lengthy write-up that discussed the informative sessions I attended, the influential individuals I met and the key things I learnt. I was half-way through and said to myself:

“Makayla you’ve been sharing your sketchnotes throughout the conference why are you now writing?”

I deleted the post, closed my laptop, opened my Moleskine, grabbed 3 pens and sketched a highlight travelogue that expressed all my key experiences & feelings plus much more.  So here is my “sketch-up” for CHI2013:

Sketchnote Travelogue: CHI2013, Paris France

Sketchnote Travelogue for CHI2013

I have also collated my sketchnotes from the twelve CHI2013 sessions I attended, these range from UX, accessibility, co-design to information security:

My CHI2013 travelogue & session sketchnotes can also be found on Flickr: http://www.flickr.com/photos/makaylalewis/sets/72157633362234865/detail/

©ALL RIGHTS RESERVED.

These photographs are presented here for viewing purposes ONLY. They are NOT royalty free images and may not be used for commercial or private use. Any such use of these images is strictly prohibited. Specifically, these images may not be copied, manipulated, be reproduced by any other means nor sold without prior written consent by the author.

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Making events accessible web resource by Scie

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Access is the same for non-disabled people as disabled people. You wouldn’t hold a meeting on the 10th floor with no lifts, or where there was nowhere to sit, or in pitch blackness or even where all documents were given out in Braille.

Last year I consulted on a Social Care Institute for Excellence (Scie) web resource project. I predominately looked at the usability of the access-wiki website however my personal/research experience of accessibility was also put forward. As a result of this and other work [1] Scie have recently launched a Making events accessible web resource (it is no longer referred to as a wiki) . The aim of the web resource is to help people plan events and meetings within the social care field that are accessible to people who use services. However I feel the findings presented within the web resource should be considered by all event organisers. The Making events accessible resource can be found here: http://www.scie.org.uk/publications/accessibleevents/index.asp
Screenshot of Making Events Accessible: Choosing a Venue webpage

Screenshot of Making Events Accessible: Choosing a Venue webpage - http://www.scie.org.uk/publications/accessibleevents/choosingavenue/index.asp

[1] This resource was written by Fran Branfield from the suggestions and comments made by people who use services on SCIE’s access-wiki website. The web access-wiki was usability and accessibility tested by consultants which in turn affected the delivery of the final resource.

#csun12 Twitter statistics and content analysis by @maccymacx

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Chart showing #csun12 hashtag between 27/02-03/03/2012Over the next couple of days I plan to upload Twitter statistics and content analysis for 27th Annual International Technology and Persons with Disabilities Conference (CSUN’12). To do this I will be using #csun12 hashtag from Monday 27th February to Saturday 3rd March 2012.

— Data correct as of 03/02/2012 at 08:39PST.

Total tweets:

4,880 including retweets and @ mentions (see graph on right)

Associated hashtags

#csun12, #a11y, #perfecta11y, #wacol, #accessibility, #a11ysociety, #accessgrade, #gerijewell, #etext,

#bs8878, #ipad, #newblack, #w3c, #blind, #csun2012, #socialmedia, #ibm, #html5, #tweetup, #accessibilité,

#ixd, #619, #mobile, #windows, #techcomm, #ios, #braille, #bsi, #road2csun, #aac, #apps, #adobe, #web,

#html5a11y, #accessu, #autism, #kinect, #twitter, #aria, #webable, #twitpix, #video, #awesome, #axs,

#inclusivetlc, #assistivetechnology, #sandiego, #media, #disabilities, #tobii, #ipad2, #slpeeps, #disability,

#android, #tapit, #csun13, #spedchat, #wcag, #windows8, #moodle, #longdesc, #oi_vote, #blindness,

#description, #epub, #microsoft, #newtwitter, #ipad3, #205, #accessiweb, #seo, #html, #csunsocial,

#csuntweetup, #deaf, #webdev, #edtechbc, #technology, #win8, #usability, #a11yla, #pdf, #aphasia,

#apraxia, #assistive, #ally, #windoweyes, #road2csun, #olderixd, #cost, #eowg, #petition

Tweet Locations:

  • USA
  • Canada
  • France
  • UK
  • Germany

Key communities tweeting:

  • Technology
  • Bloggers
  • Students
  • Engineers
  • News
  • Politics

Sentiment analysis

  • 25% positive sentiments
  • 1% negative sentiments
  • 74% neutral sentiments

Gender

  • 82% male
  • 18% female

Top 3 Retweets

  1. RT @maccymacx: WCAG 2.0 success criteria: keyboard accessible Facebook 14%, LinkedIn 29%, Youtube 0%, Google Plus 0% and Twitter 0%. #CSUN12
  2. RT @SeroTalk: All of the @serotalk Podcast interviews from #csun12 are now available on SPN Radio available from the front page of iBlin …
  3. RT @gwmicro: #CSUN12 Window-Eyes and Windows 8 Presentation now available online:http://t.co/DgRqeINo

Top 10 tweeters:

  1. @maccymacx
  2. @yahooaccess
  3. @jennison
  4. @dboudreau
  5. @goodwitch
  6. @webaxe
  7. @slewth
  8. @mpaciello
  9. @karlgroves
  10. @blindbargains

Other twitter users include:

@leoniewatson @pauljadam @iheni @joedolson @scenariogirl @a11ymedia @whitneyq @ppatel @serotalk

@jared_w_smith @aseanidpp @graceapp @a11yconf @oliviernourry @mike107designs @lflegal @wahlbin

@stcaccess @nethermind @gba11yday @dennisl @canadian_diva @easychirp @csuncod @wendyabc

@johnfoliot @terrillthompson @stevefaulkner @pyyhkala @googleaccess @vick08 @gwmicro @charjtf

@dbo75 @clydewii @accesssandiego @uxprinciples @hanshillen @sinabahram @mongoose_q @msftenable

@kelsmith @christiane @mactoph @ladymoonan @chadleaman @samuelsirois @looktel @ibmaccess

@gbla11yday @mikecalvo @jesse_a11y @mediaaccessaus @lordjeff @accessforall @webaim

@marcoinenglish @salesforce @kmactane @audaciouslife @martinlittler @arigaud_pro @accessibledaisy

@jfc3 @mollydotcom @robert_sinclair @hkramer99 @dequesystems @knowbility @feather @senderogps

@ricky_enger @berkeleyblink @web @marcozehe @leonie_watson @vincent45nord @paciellogroup

@pooja_nahata @kevinchao89 @lisamareedom @jage9 @cptvitamin @jonhassell @sallycain @nfb_voice

@swimsy @mattmay @sonnentuete

Analysis of final day of conference (2/03/2012)

Tweets:

  • 998 tweets generated
  • 480 original tweets
  • 81 @ mentions
  • 437 retweets
  • 861,444 impressions reaching an audience of 258,898 followers

Top 3 by number of impressions:

  1. @maccymacx: 57.460
  2. @mpaciello: 41,580
  3. @cindyii: 41,447

Top 10 by number of tweets in last 24hrs:

  1. @maccymacx: 68
  2. @slewth: 47
  3. @kmactane: 31

5-stage process for social media change at #CSUN12

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Interview Participant Using Social Media and Assistive Technology

Interview/observation participant using social media and assistive technology

Short Title: aOSN-cp model to assist social media change

Strap line: An aOSN-cp model to support online social network users with cerebral palsy when providers introduce change.

Conference: 27th Annual International Technology and Persons with Disabilities Conference (CSUN’12)

Type: Lecture | Session Length: 60 minutes

Date/Time: Friday, March 2, 2012 – 4:20 PM PST

Location: Madeleine CD, 3rd Floor

Session webpage: http://bit.ly/MakaylaLewis-CSUN12

Internet use in the United Kingdom is almost the highest in Europe, with over 65% of households accessing the Internet […]. Forty-nine percent of these users are using online social networks (OSNs) like Facebook, Twitter, Bebo and YouTube and are now making over 24 million visits a month [1, 2, 3]. Nevertheless, OSNs are often directed at people without disabilities. Existing human-computer interaction (HCI) literature suggests that OSNs have the potential to help people with cerebral palsy (cp) to overcome their mobility, access and communication limitations to enable communication independence [4, 5]. As conventional communication methods like face-to-face communication, telephone communication and text message communication are often difficult to use and can limit the opportunities for these users to engage in successful socialization […]. Therefore people with cp often see online communication especially OSNs as an attractive alternative [5, 6]. In spite of this, there have been no studies that solely look at OSN experiences and challenges faced among users with cp. The goal of this research was to address this gap in the research to make this community visible.

An exploratory interview study was carried out. The study explored the experiences and challenges faced when users with cerebral palsy use OSNs. Fourteen semi-structured interviews were carried out consisting of participants with different types of cp. The study found, among other factors, that abrupt and frequently changing online social networks slowed down and or prevented use [4]. For example during September 2011 Facebook.com introduced three functional changes that included a revamped friend lists, real-time news ticker and a subscribe button. Subsequently during the following month further changes that included a major overhaul of user profiles, new applications for playing music and watching videos were deployed. Such changes often affect assistive technology resulting in users relearning the number of clicks when using switches, making interacting with OSNs time-consuming. In spite of this, the study also identified that the technology is a vital way for users with cp to communicate with friends and family and would continue to play a key role within their lives.

To further explore the affects of abrupt and frequent changing OSNs a longitudinal web 2.0 monitoring and analysis study was carried out. The study identified how OSN Twitter.com changes, specially # Old Twitter to # New Twitter, are introduced, their affect on users, and the factors that encourage change acceptance and non-acceptance. More than 950,000 tweets mentioning #(hashtag) New Twitter were posted between September 2010 to February 2011, however the 60-minute lecturer will focus on 600 tweets from key discrete occasions: peaks. The results of the study were used alongside common change management approaches and theories to develop an innovative 5-stage process for online social network change (aOSNcp) for OSN change agents to follow. The process defines the requirements for successful online social network change including the OSN change agent responsibilities before, during and after the change.

The lecture will summarize the exploratory interview study; introduce the key inhibiting factor and the examination of New Twitter; and present the aOSN-cp process as a method to assist online social network providers during user interface change process without alienating users with cp. A video of Makayla’s lightning talk “Developing a 5-stage process for online social network change: a focus on users with cerebral palsy” at January’s Web Accessibility London meetup has been made available to summarize this lecture.

[vimeo http://vimeo.com/37237102]

References

[1] eNation reports – Social networking sites lock out disabled users – AbilityNet. Available: http://www.abilitynet.org.uk/enation85 [1/28/2011, 2011].

[2] DUTTON, W.H., HELSPER, E.J. and GERBER, M.M., 2009. The internet in Britain: 2009. Oxford Internet Institute.

[3] OFFICE FOR NATIONAL STATISTICS, 2009. Internet Access 2008 Households and Individuals. Office for National Statistics.

[4] LEWIS, M., 2010. Cerebral palsy and online social networks, Proceedings of the 12th international ACM SIGACCESS conference on Computers and accessibility, 2010, ACM, pp. 243-244.

[5] BALLIN, L. and BALANDIN, S., 2007. An exploration of loneliness: Communication and the social networks of older people with cerebral palsy. Journal of Intellectual and Developmental Disability, 32(4), pp. 315-326.

[6] DOBRANSKY, K. and HARGITTAI, E., 2006. The disability divide in Internet access and use. Information, Communication & Society, 9(3), pp. 313-334.

[7] THOMAS, D.R., 2006. A general inductive approach for analyzing qualitative evaluation data. American Journal of Evaluation, 27(2), pp. 237.

[List] 2011 Web Accessibility Seminars, Events & Conferences in the UK

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a11yLDN attendees in main presentation room

On 3rd February a twitter question was asked by @webconscious:

Know of any Internet related accessibility events/exhibitions in UK 2011? (see original tweet: http://twitter.com/#!/webconscious/status/33204117027426304)

This tweet was subsequently circulated to a few #a11y people including @peskypeople who in turn asked me if I knew of any other events besides a11yLDN. At the time I was about to start my BSL class I was rather distracted and I couldn’t think of any. However, I returned to the conversation the next day were it appeared to conclude that there were only one UK based accessibility event occurring this year (as illustrated by a tweet by @peskypeople http://twitter.com/#!/peskypeople/status/33579158160277504). Feeling rather concerned by this I carried out some research, and so far I’ve found the following seminars, events and conferences*:

*please contact organisers for availability and fees

As of today the list is rather small, so I plan to update this post throughout 2011 with UK accessibility seminars, events and conferences as I come across them. However if any of my readers know of any other seminars, events or conferences please leave details in the comment section below.

[Mini Blog] 2010 in Review

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With 2011 now underway I thought I would briefly summarise 2010. It was a busy yet creative year were I predominately focused on my PhD research, this seemingly ENDLESS task will likely consume much of my time this year. I achieved a lot: completion of 2 studies: interviews and observations including research ethnic’s (and we all know how lengthy this can be), MPhil to PhD transfer examination, countless paper submissions which led to a major conference acceptance, and constant academic reading among other items. 2010 was also a year for sharing my research and reaching out to charities and disability and accessibility community via presentations and seminars, HCID CP Day, demo session and most surprisingly an unconference. These opportunities enabled me to meet and work alongside fantastic people whom had different experiences and insights of which I highly value. 2010 also presented the opportunity to regularly volunteer at user-led organizations directed at young adults with disabilities, learn British Sign Language (BSL) and par take in charity running e.g. Sports Relief 3 Mile run, Race for Life 5k and British 10K run. Furthermore, personally 2010 allowed me to expand on some of my ‘odd’ interests mainly concerning all-things Apple, Wii gaming, Star Wars, Vampires (books, films and TV shows etc.) and most importantly Guinea Pigs. I can now officially state that most, if not all, of my social media friends are aware of these ‘interests’ and are likely frustrated with my constant chatter; but having obtained a overshare badge on foursquare, this is unlikely to change – sorry :). But 2010 also presented challenges e.g. constant Crohn’s disease flare ups, a family bereavement, a distressing motorbike accident, being a carer with limited support etc., such challenges did not prevent me from pushing forward but provided strength and persistence – these acquired attributes are highly valued and will be undoubtably drawn on in the coming year. I hope that 2011 will bring exciting web accessibility research and technology,  new apple products 🙂 and most importantly happiness and success. I will end this mini blog by wishing all those who read this a prosperous 2011.

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@a11yLDN 2010 from conception to realisation

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Delving into the world of web accessibility in 2008, I noticed that there wasn’t much work being done concerning web users with motor impairments, especially users with cerebral palsy. This included academic writing, public literature, events/gatherings and web media e.g. popular #a11y Twitter hash tag. These sources can be considered the life blood of the web accessibility world especially for new comers, as they provide theory, understanding, practice and most importantly a11y community engagement. As the first year of my PhD came and went I found that my research: examining the involvement of people with cerebral palsy in online social networks; was rather a niche area with limited a11y community interest, often leading to the question:

Why is it when I look for web accessibility projects I usually come across solutions directed at end users who are visually impaired? These solutions are often based on screen readers and usually call upon participants who are visually impaired

As some researchers would sit back and continue there work without giving such a lack of interest much thought. I felt that to make a difference these users experiences and challenges when using web technology needed to be brought to the attention of the a11y community. Conveniently (or maybe fate) on a mid-January sunday evening a tweet containing a #a11ybos hash tag appeared in my twitter timeline; being my usual self “nosey” I tweeted its creator @Jennison for a description of the hashtag. I was informed that it was an a11y unconference taking place in Boston, U.S. on the 15th May 2010 [1]. According to Wikipedia an “unconference is a facilitated, participant-driven conference centered on a theme or purpose. The term “unconference” has been applied, or self-applied, to a wide range of gatherings that try to avoid one or more aspects of a conventional conference, such as high fees and sponsored presentations” [2]. I was intrigued by such an event and thought this could be the platform to engage the a11y community. So I tweeted to see if anyone was considering doing such an event in London. Over a space of a week I received lots of responses, however they were not as expected. Most tweets took the view of: thats a brilliant idea, when and where is it going to be?, it appeared that I had put myself forward as coordinator.

Web Accessibility London Logo

Web Accessibility London logo designed by Lex Quiambao from Action Disability Youth Project is a graphic artist with a motor and cognitive impairment

My response to this was I’m unsure if I can do this, will I have the time etc. However, I have never been one to walk away from a challenge. So, after many tweets, DM’s and informal meetings with fellow a11y folk, #a11yLDN aka Web Accessibility London was born [3].

Within days Twitter lists were created: a11yLDN and a11yLDN-Organizers; along with a Google group to encourage discussions and post ideas [4]. The meetings began on 11th March at @cinteractionlab, after which the official @a11yLDN twitter account was created. In total there were six 1.5 hour meetings where all aspects of a11yLDN were discussed especially its motor impairment theme. It was agreed the unconference would focus on web accessibility from the perspective of users with motor impairments however it would also consider issues of cognitive impairment and the wider disability population.

With help from Jim O’Donnell, Alison Smith, Graham Armfield, Raj Arjan, Janet Stollery, Angela Kounkou, Doria Pilling and Helena Sustar [5], I was able to launch free ticket sales on 21st July [6] and shortly after the official website [3]. From that point, time appeared to speed up, tickets were sold out within 8 days and in under 2 weeks over half of the presentation slots were taken. My attention was then turned to sponsorship, thankfully City University London offered their Northampton Square College Building as a venue and Pesky People, Talk About Local and Coolfields sponsorship allowed for a “light lunch” (those who attended should get the joke) and other overhead costs – I cannot express how grateful I am.

a11yLDN attendees in main presentation room

Photo by Jim O’Donnell showing a11yLDN attendees in main presentation room. Additional photos can be found at http/www.a11yldn.org.uk/feedback

Well… the 21st september 2010 came and with less than 2 hours stress induced sleep the unconference was here. There were over 60 attendees from all over London, UK and even a few from the EU. Talks and workshops were vast and well attended, starting with an introduction to accessibility and motor impairments by Graham Armfield and I, followed by 5 slots offering short presentations and long discussions including: Karen Mardah’s “Technical Communication and Inclusion”; Jamie Knight’s “My iPad, Talking to me and for me”; Martin Kliehm’s “Of Unicorns and Alligators – HTML5 Accessibility”; Léonie Watson and Artur Ortega’s “Discovering the world of modern screen readers”; and a web panel by Ian Pouncey, Jim O’Donnell & Sandi Wassmer “Inclusive Design, Accessibility & Open Web Standards”, plus many more. In total 14 talks were given by well establish a11y folk, and a @cinterationlab tour was offered by Raj Arjan. A full list of the days events can be found at: http://a11yldn.org.uk/time-and-location.

I personally feel the unconference was a success, yes there were issues such as wifi failure, a late lunch and an over looked presentation, but through all the stress I feel that these problems were overcome quickly and responsibly – nothing is ever perfect and a11yLDN was no exception. However, I feel that the ‘A Team’ and I achieved an amazing feat and the unconference achieved what it was set out to be:

A 1-day event that will have a motor impairment theme, as it is believed they are a widely under-represented population within web accessibility. However, the unconference will also consider cognitive impairments and the wider-disability population. The event will be structured with short presentations and workshops that have ‘longer’ discussions, i.e. a place for people to learn from each other. It is directed at end-users, web designers and developers (web accessibility and UX), editors and authors, accessibility specialists, universities and companies, charities and more specifically the movers and shakers of web accessibility.

Finally, over the last couple of weeks a few people have asked me for advice in organizing unconferences in other cities and countries, well here’s my answer: 1) unconferences are stressful but reaching out to your field in this case the a11y community is invaluable, so please do not attempt it alone; 2) using a creative approach e.g. post sticks and boards in meetings can easily encourage discussions and engagement; 3) embrace social media e.g. Twitter, LinkedIn, Facebook etc. as they can encourage participation from far a field, however please do not focus solely on these methods as face to face communication can often iron out issues quicker; 4) things usually go wrong so try to plan for every eventuality but remember nothing is ever perfect we are human after all and we have the ability to learn from our mistakes; and finally 5) choose a subject that you are passionate about as it will take up a lot of your time.

I end this blog with some good news 🙂 following feedback given via the a11yLDN feedback webpage, twitter, in-person and email, I am pleased to announce that this is not the end of a11yLDN. It is to become an annual unconference and the next is scheduled for September 2011 (further information to follow).

I look forward to watching the a11y unconference movement spread. See you at @a11yLDN 2011!

[1] http://www.a11ybos.org | [2] Wikipedia: The free encyclopedia. FL: Wikimedia Foundation, Inc. Viewed August 24, 2010 from http://en.wikipedia.org/wiki/Unconference | [3] http://www.a11yldn.org.uk | [4] http://groups.google.com/group/accessibilitycamp | [5] http://a11yldn.org.uk/volunteers-and-organisers | [6] http://a11yldn.eventbrite.com/

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